Submit a maintenance request

Please note: All requests will be confirmed by contacting the tenant prior to scheduling. Requests for emergency maintenance should not be submitted online.

1) Please do not abuse this convenient feature. Our system is set up to automatically reject any requests without complete information.

2) Only submit your request *once*. Multiple submissions will not expedite your request. All requests are confirmed with a Message Received screen, so you know the request has been sent.

3) If your maintenance problem is an emergency, please contact the Property Manager immediately. Emergencies include gas leaks, water leaks, plumbing problems, appliance malfunctions, and health/safety hazards.

4) Should you prefer to submit your request by phone, please call (607) 785-8326.

 

Name:

Address (please include apt #):

Phone #: Best Time to Call (between 830am-5pm): We will do our best to contact you then.

Email Address: How would you prefer we contact you? Phone Email

When we contact you, we will give you an estimate of the time/date of repair. Is there any information you would like us to know? For example: If you have a cat, you might want us to know that we should be careful when opening the door so it doesn't escape.

Location of problem: Is this an appliance problem? Yes No Is this a heating problem? Yes No

When did you first notice this? Has maintenance been in to look at this before? Yes (When?: No

Please describe the situation in as much detail as possible:

Click 'SUBMIT' to send us your maintenance request. We will respond as quickly as possible. Thank you for using our online maintenance request form!